Recommendations: a powerful opportunity for local businesses
Better seize this opportunity to generate new leads!
76% of consumers regularly or occasionally use online reviews to choose a local business to use (Bazaarvoice survey).
For local businesses, recommendations are important to get new customers. If traditional word-of-mouth is still the most used recommendation method, online reviews are becoming more and more important… Hubspot stated that “52% of consumers trust online reviews just as much as personal recommendations” and Bazaarvoice stated that 51% of people consider user-generated content more important than their relatives’ opinions.